Cancellation Policy
Event Cancellation & Refund Registration Policy
This policy applies to fee-based events only and does not apply to conference registrations.
Cancellations More Than 1 Week Before the Event
- A refund will be issued minus a $25 administrative fee.
- If books were included with the registration, they may either be:
- Returned to RWAU. Return shipping costs are the responsibility of the attendee.
- Kept, with the cost of the books deducted from the refund.
Cancellations Within 1 Week of the Event
- Registrants may either defer to the same event at a later date or cancel with no refund.
- If a registrant chooses to defer, they have 6 months to register for a new date.
- After 6 months, the registration will be canceled and the full registration cost will be forfeited.
Cancellations on the Day of the Event or Later
- No deferral or refund will be granted.
Extenuating Circumstances
- If an attendee experiences an extenuating circumstance, the event coordinator and training staff supervisor will review the situation and determine how to proceed.